Warranty Information

Rockhaven Homes is committed to providing a superior home buying experience. If you have any warranty issues within your home’s warranty period, submitting an online request is simple, just submit a request below.
 

Click Link Below To Submit a Warranty Request 
 

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    Should you have any additional questions or need further assistance, please contact warranty@rockhavenga.com

     


    2-10 Home Warranty

    One of the greatest advantages of buying a new home are the warranties provided by Rockhaven Homes. Additionally, all of our homes are backed by 2-10 Home Buyers Warranty. To learn more click  www.2-10.com.

    2-10 Home Buyers Warranty®

    Register your home at 2-10 Home Buyers Warranty

    Rockhaven Homes provides for their customers a 2-10 Home Warranty that provides a 10-year warranty on any structural defects.

    Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, Rockhaven Homes provides every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company.
    What does being a 2-10 HBW member mean for your home? 2-10 HBW only accepts the best builders into their program. To become a member, Rockhaven Homes went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

    With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

    WHAT’S COVERED?
    • 10 full years of structural defect coverage for load-bearing components.
    • 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating, and mechanical systems.
    • 1 full year of surety coverage against defects in workmanship and materials.
    *Please take the time to read and understand your structural home warranty contract. Call us at 855.429.2109 with questions about any part of the warranty you do not understand.