Warranty Information

Rockhaven Homes is committed to providing a superior home buying experience.  If you have any warranty issues within your home’s warranty period, submitting an online request is simple.  Find your community name below and click Go.

Should you have any additional questions or need further assistance, please contact warranty@rockhavenga.com

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2-10 Home Warranty

One of the greatest advantages of buying a new home are the warranties provided by Rockhaven Homes. Additionally, all of our homes are backed by 2-10 Home Buyers Warranty. To learn more click  www.2-10.com.

2-10 Home Buyers Warranty®

Register your home at 2-10 Home Buyers Warranty

Rockhaven Homes provides for their customers a 2-10 Home Warranty that provides a 10-year warranty on any structural defects.

Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, Rockhaven Homes provides every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company.
What does being a 2-10 HBW member mean for your home? 2-10 HBW only accepts the best builders into their program. To become a member, Rockhaven Homes went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

WHAT’S COVERED?
• 10 full years of structural defect coverage for load-bearing components.
• 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating, and mechanical systems.
• 1 full year of surety coverage against defects in workmanship and materials.
*Please take the time to read and understand your structural home warranty contract. Call us at 855.429.2109 with questions about any part of the warranty you do not understand.